Feel free to contact us.
Into Experiences Oy
Kaartokatu 13 as. 12
VAT ID: FI28381095
In case you want to cancel your reservation we will use following refund policy:
We will refund 50% of the total price if the cancellation is done 8 days before departure.
You will be not able to receive any refunds if the cancellation is done 7 days or under before the departure.
Payments with Credit Cards: Into Experiences Oy uses the 3rd party payment platform, Stripe, the Stripe API, and in conjunction, your Stripe account to process credit and debit card transactions.
By using the Stripe Checkout you agree to be bound by Stripe’s Terms of Service.
You expressly understand and agree that Into Experiences Oy shall not be liable for any payments and monetary transactions that occur through Your use of the Service. You expressly understand and agree that all payments and monetary transactions are handled by Stripe. You agree that Into Experiences Oy shall not be liable for any issues regarding financial and monetary transactions between You and any other party, including Stripe.
You are responsible for all transactions (one-time, recurring, and refunds) processed through the Service and/or Stripe. Into Experiences Oy is not liable for loss or damage from errant or invalid transactions processed with Your Stripe account. This includes transactions that were not processed due to a network communication error, or any other reason. If You process a transaction, it is Your responsibility to verify that the transaction was successfully processed.
You understand that Into Experiences Oy uses the Stripe API to run the Service and that the Stripe API is subject to change at any time and such changes may adversely affect the Service. You understand and agree to not hold Into Experiences Oy liable for any adverse affects that actions (whether intentional or unintentional) on the part of Stripe may cause to Your Stripe account, or Your business.
You must not process stolen credit cards, or unauthorized credit cards through Stripe.
More information from Stripe website
LAW AND JURISDICTION
Finnish law will be applied to all disputes arising under this User Agreement. All disputes arising under this agreement which cannot be solved by mutual agreement, shall be solved in the district court of Helsinki, Finland.
PRIVACY AND DATA SECURITY
These terms regarding privacy and data security apply to your use of the Into Experiences Oy website at https://intoexperiences.fi.
Please see our Customer Register description from here. Customer Register description describes what information we collect from you in this connection and how we use it.
We use Google Analytics on areas of our websites to analyze usage trends. If you wish, you can opt out of Google Analytics with this add-on tool: https://tools.google.com/dlpage/gaoptout
All information passed between Into Experiences Oy and purchaser is encrypted using 256-bit SSL certificates.
All transaction information passed between Into Experiences Oy and Stripe’s systems is encrypted using 256-bit SSL certificates. No cardholder information is ever passed unencrypted. You can be completely assured that nothing we pass to Stripe’s servers can be examined, used or modified by any third parties attempting to gain access to sensitive information.